Services
Ensure cargo accuracy, prevent losses, protect your bottom line.
Our Supercargo Attendances service is designed to provide shipowners and charterers with complete visibility and control over wet cargo operations—minimizing quantity shortages, eliminating claims, and supporting loss control strategies.
Leveraging the extensive expertise of our maritime professionals, we support cargo transfers, STS operations, and bunkering procedures with a sound understanding of oil cargo characteristics, terminal protocols, and industry standards.
We apply strict Loss Control and Management Techniques, full compliance with ASTM International and API standards, and detailed documentation throughout each operation. In the event of any discrepancy or irregularity, our thorough data collection ensures that all relevant operational records are available to support root cause analysis, accountability, and dispute resolution.
Our Certified Cargo experts follow a strict protocol while in operation with the following objectives:
- Verification of Loaded - Discharged Quantities/Gauging Witnessing
- Cargo Quality Control/Sampling Witnessing
- Verification of Shore Storage/Gauging Witnessing
- Ship to Ship Operations Witnessing/Expediting
- Blending operations Witnessing/Expediting
- Bunkering Survey
- Reporting/Creating a document trail of every step of the operation
- Loss Investigation (Crudes, Residuals, Distillates, Products)
“Loss Control” is an integral part of cargo operations and so are communications during those. Queensway Services Operations Department keeps a 24/7 open channel with the Supercargo on board, producing frequent updates on the performance of the cargo movement.