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Quality Management
High professional quality of our services are assessed and proved by Bureau Veritas awarded to our Office Certificate of Quality Management System Conformity ISO 9001:2015.
 
Certified by Bureau Veritas

Quality Management.

We pay utmost attention to the international quality standards and make it our goal not only to comply with, but also to continuously seek ways to overcome and set new practices in crewing process. We constantly improve quality of our services.

We were successfully certified in accordance with ISO-9001:2015 requirements and received the BVQI Certificate No: UA 228610 from 21 October, 2017 (original certification date 30 November 2005) with scope "Crew Recruitment".

Also since 4 April 2013 the company obtained Attestation of Compliance with Standard for Quality Management System of Seafarer Manning Offices and Regulation 1.4 of the Maritime Labor Convention on voluntary basis.

"Queensway Services Ltd" holds a Recognition Certificate of Crewing Company of Georgian Maritime Administration from 25 April 2013 with scope "Provision of Recruitment and Placement Services in Ship Crew Manning".

The company meets the requirements of all relevant international laws and regulations. Our criteria for selection of seagoing personnel for our clients are based on the IMO STCW Convention 1978 as amended, our long-time experience in the field, customer's requirements and all national and international standards.

POLICY
Queensway Services Ltd is committed to provide qualified, certified and medically fit seafarers in accordance with National and International rules and regulations, which consistently and continuously meets the requirements of its customer.

OBJECTIVES
Conformance with applicable and statutory requirements, International Legislation and National Requirements. To meet Customer requirements as defined in the relevant Contract Agreement and to meet their requirements. Maintain appropriate seamen's pool to response effectively to customer's requirements. Monitoring and measuring the adequacy of the services provided.

MISSION
Queensway Services Ltd, is the only crewing agency with multi-international customers, with a variety type of ships, and with the biggest pool of the most experienced seamen.

VISSION
Queensway Services Ltd, is the only crewing agency that can provide the best qualified, certified and medical fit seafarers to its customers, and is a crewing agency that can fulfilled any customer requirement.

STRATEGY
Through sound management practices, empowered employees, continual improvement based on customers feedback, formal training methods, quality and safety management system principles, double-loop feedback, cross-matrix communication and a clear vision for the future.


 
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